Last updated: June 2025

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your data.

1. Who We Are

EduSaga 360 is a school management platform operated by Aization Group, headquartered in the UAE and Kingdom of Saudi Arabia. We provide software services to educational institutions across the GCC region. Contact: info@edusaga360.com.

2. Information We Collect

We collect information you provide directly (name, email, institution name, phone number when requesting a demo or contacting us), information collected automatically (IP address, browser type, pages visited, usage data), and information provided by schools that use our platform (student records, employee data, financial data) as a data processor on their behalf.

3. How We Use Your Information

We use your information to provide and improve our services, respond to inquiries and demo requests, send product updates and relevant communications (with your consent), ensure platform security and prevent fraud, and comply with legal obligations under Saudi Arabian and UAE law.

4. Data Storage & Security

All data is stored on secure cloud infrastructure with encryption at rest and in transit. We implement technical and organizational measures including access controls, audit logs, and regular security assessments. We comply with Saudi Arabia's Personal Data Protection Law (PDPL) and UAE data protection regulations.

5. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our platform (under strict data processing agreements), government authorities where required by law, and with your explicit consent. School data is never shared with third parties without the school's authorization.

6. Your Rights

You have the right to access, correct, or delete your personal data; withdraw consent at any time; request data portability; and lodge a complaint with a supervisory authority. To exercise these rights, contact us at info@edusaga360.com.

7. Cookies

We use essential cookies for platform functionality and analytics cookies (with consent) to understand how visitors use our site. You can manage cookie preferences at any time via the cookie settings banner.

8. Children's Privacy

EduSaga 360 is a B2B platform. Student data processed through our platform is done so on behalf of and under the instruction of the educational institution, which is responsible for obtaining appropriate consents from parents or guardians.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related questions or requests, contact our Data Protection Officer at: info@edusaga360.com

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